Chris Boese's Weblog

A telling smackdown for those who blame the "Great Wall" of Journalism for the field's decline

LINK: Andrew Alexander - The Stumbles That Led to an Ethics Blunder - washingtonpost.com.

The upshot of the Washington Post's ongoing influence-peddling (influence for sale) debacle is that some tone-deaf business managers and execs with some kind of distant understanding of journalism walked into this nightmare with their unthinking eyes open, somehow ignoring warnings (or hiding documents that would lead to the warnings) from the editors and beat reporters whose influence was being peddled, at pay-to-play dinners at the publisher's house, no less!

But what if that isn't the story at all?

With the rampant decline of journalism, there has been no lack of voices calling out blame for why newspapers are dying (duh, ad revenue is down in a Great Recession, people!), some of them claiming that the "Great Wall" that was erected in the interest of journalism ethics between a private company's business interests and the editorial integrity of its product was the REASON for the decline, and they've claimed journalists are not doing "enough" to contribute to the bottom line of the company that kept them fed.

That that journalistic integrity actually produced the product being offered for sale (and/or ad-subsidized giveaway) was little remarked upon, except as an object of derision.

They've claimed that journalists are not DOING ENOUGH to be INNOVATIVE in thinking about ways that they can PAIR their work with SALES AND MARKETING opportunities (as if those total sell-out Back to School "editorial" vehicles and their seasonal and non-seasonal ilk are not enough!).

So media critic pundits, many of them online media promoters, sprang up overnight, touting entrepreneurial journalism and more INNOVATION in the "creative" partnerships between the editorial side and the business side as the next big thing, the thing journalists have to be a part of, have to embrace, have to stop saying "No" to, because their always citing the Great Wall, the ethical divide between the reporter's eye and the business interest (always already being undermined, going back 25 years) had become a tired anachronism, something that was an overworn tradition, HOLDING THE BUSINESS INTERESTS BACK.

Oh boo hoo! Those poor business interests. They want to compromise the thing they presume to sell so they can sell it better. Are they just oblivious to the fact that turning their product into pure influence-peddled SHITE also makes it harder to sell? How frakking "innovative" is that?!

[Creative Commons image by Steve Webel]

Well, I could make that point until I'm blue in the face, but I don't have to, because the enlightened publisher and executive (and some editorial) staff at the Washington Post appear to have done it for me.

The greatest scolds as this scandal has unfolded have been some bloggers and many of those these media pundits who are also blaming journalists for not being "entrepreneurial" enough in their thinking about innovation in journalism.

And the scolds are all bandwagon-ish in their disapproval, as if this idea of an "innovation imperative" that would tear down the Great Wall had nothing to do with it. Why isn't anyone pointing out that the WashPo was trying to be "innovative" with their business model?

Probably because the Great Wall still means something, you suppose? Perhaps they would argue that the issue is one of degree. Erode the Great Wall by bits in the name of innovation, but, oh my, this goes too far!

But tell me, how far is too far?

LINK: Andrew Alexander - The Stumbles That Led to an Ethics Blunder - washingtonpost.com.

A Sponsorship Scandal at The Post

By Andrew Alexander
Sunday, July 12, 2009

The Washington Post's ill-fated plan to sell sponsorships of off-the-record "salons" was an ethical lapse of monumental proportions.

Publisher Katharine Weymouth and Executive Editor Marcus Brauchli have now taken full responsibility for what was envisioned as a series of 11 intimate dinners to discuss public policy issues. For a fee of up to $25,000, underwriters were guaranteed a seat at the table with lawmakers, administration officials, think tank experts, business leaders and the heads of associations. Promotional materials said Weymouth, Brauchli and at least one Post reporter would serve as "Hosts and Discussion Leaders" for an evening of spirited but civil dialogue.

Steve Yelvington frames a tale of two audiences (and beatblogging and topics pages)

Link: A tale of two audiences (and beatblogging and topics pages) | yelvington.com.

Great post here, and an interesting frame for thinking about these issues. Not many mention the CNN.com topic pages (which came out with the redesign launched in 2007)... maybe folks aren't thinking about them because they are less well executed (I don't know if they are or are not, this is a newer genre that owes more to blog "carnivals" than anything else), or because they appeared BEFORE all this talk about topic pages caught fire...)

Anyway, it means approaching the informational side of journalism from OUTSIDE the frame of the inverted pyramid and more actually as technical writers. Isn't that interesting?! Summaries that give context. Unbound, decontextualized content that assumes the hypertextual link is the norm, rather than linear thinking and reading and linking. Fascinating!

What I think we may really, finally be seeing is the true modification of journalism and journalistic discourse for the Web medium, rather than doing the horseless carriage jive, the way early TV looked so much like an old time radio program, only with pictures.

Marshall McLuhan would be proud.

A tale of two audiences (and beatblogging and topics pages)

May 18, 2009 - 12:59pm — yelvington

Everybody is different from everybody else, and there are lots of ways to group people. But when looking at the audience of a newspaper website, there's one way that I continue to find compelling -- and troubling.

When we group users by frequency, we get something like this:

Our news websites tend to have a huge reach. This is the cumulative monthly unique-user count that we all like to brag about. It's the number newspapers tout when they claim they've grown total audience when print and web users are combined.

But this big reach is made up mostly of occasional users -- once, twice a month. Many come from search engines. Many aren't in the target market at all. And since advertising requires repetition to be effective, these folks don't constitute a very attractive audience from an economic perspective.

There's a much, much smaller component that's radically different from the big group. These are the loyal users, the people who come not once or twice, but 20, 30, 50 or even hundreds of times a month.

[...]

Many people still read home-delivered print (more than you might think). Print readership isn't directly measurable, but there are plenty of research tools that all report a decline in frequency -- and along with it, engagement with civic life.

On the Web, there's no home delivery -- you have to take an action to visit a website. The results are directly measurable, and painful to look at.

This isn't 1956, but we still typically write like Dwight Eisenhower is president.

That isn't a bad thing for everybody, but it fails for many.

[Heh. Great line!]

For the people in the small "loyal user" circle, it actually works pretty well. News stories tend to report incremental advances in an underlying tale that unfolds slowly, over time. If you're following along, the incremental story makes perfect sense. You might want more depth, more detail, but you won't want to be told what you already know. You won't want the background.

The problem is with the occasional user, for whom the incremental story may seem to be just so much monkey screech.

[...]

The topics page is the piece that offers the greatest opportunity to connect with the big circle.

[...]

Done well, the topics page provides the casual, occasional user with a gentle, almost encyclopedic introduction to the topic (public issue, person, place, thing). But the regular, loyal user benefits too.

Done poorly -- and I've looked recently at some topics pages that would curl my hair, if I had enough left to curl -- a topics page leaves both loyal and occasional users with one of those "WTF" moments.

The biggest dangers come from these sources:

1. 1.  Lack of a synopis that makes sense. Some sites don't even both writing a synopsis. Others seem to have assigned the work to interns from the marketing department.
2. 2.  Misplaced trust in automation. I found a USA Today topics page about the BBC. A bot had assembled it. Every oblique mention of the BBC was churned up. The page made no sense at all. If I want to run a search, I'll go to Google, thank you.
3. 3.  Inflexible formatting. A format or template should be a starting point, not an ending point. If your community has an awesome hip-hop culture, your hip-hop page should be awesome and hip-hop.

Arizona's 'Tucson Citizen' Reporters: Seeking answers to the paper's closure

Link: Our Opinion: Seeking answers? | Editorial.

You know it's bad when things get this grim. The losses of more than five dozen well-paying journalism jobs sort of pale in comparison to what a community loses in the form of its collective memory of itself and its history.

And as The Wire's David Simon has been pointing out to the Senate and to anyone else who will listen (Bill Moyers, Bill Maher), we are about to enter an inglorious boom-time for corruption, from the small town petty kind (how big the automatic kickback for the building permit or zoning change?) to the massive scale Enron- and Maddoff-style fleecing of civil society on a level folks right now probably can't begin to imagine.

Simon is also refreshing for pointing out (as I would also) that this gutting, this hollowing out of the journalistic endeavor began in the late 1980s and reached a kind of height in the flush, 30% corporate journalism profit days of the 1990s, when the corporate coffers were overflowing with carpet-bagger cash, and journalists still faced low salaries and almost constant rounds of layoffs. As they have since. You can set your watch by them.

Apparently the corporate media monopolies have deliberately set out to kill their journalistic audience/community-voice host.

 I've stopped posting on the topic as much because there is really little left to say, beyond rearranging deck chairs on the Titanic or "Thinking the Unthinkable" with Clay Shirky. Once you get there, you can rage, rage against the dying of the light all you want, but journalism as we know it is going going going into that good night.

Maybe I still have a little rage left in me, for the Kabuki Play of public relations material winkingly packaged as "journalism" that the hollowed out remnants of newspapers and other supposedly fourth estate enterprises will become, or perhaps have already become.

Chris Stomps Her Foot and Shakes Fist!

There. I feel better. For about 10 minutes.

Link: Our Opinion: Seeking answers? | Editorial.

Editorial

Our Opinion: Seeking answers?

Published: 05.16.2009

For those of you looking to this space for perspective on the Citizen's demise, for those looking for What It All Means - you are looking in the wrong place.

Excuse us, but we're a little too close to the situation right now.

Do you ask someone how it feels when a relative dies after a long bout with cancer? After all, we knew the end was coming for months.

But here's a revelation: When death comes, even if it's not supposed to be a shock . . . it's still a shock.

[...]

Those of us who have explored Tucson's, uh, challenging employment environment know we won't be making anywhere near the money we make now. Bottom line for Tucson: More than five dozen well-paying jobs lost.

But a newspaper isn't just any company. It's a repository of the city's collective memory and of our aspirations and hopes.

Healthy journalism equates with a vibrant city. A dead paper is analogous to the city's libraries closing - a chilling prospect.

• To all those bloggers and "citizen journalists" who, if you believe the Internet, are this close to reinventing the industry, here's your opportunity.

Now is your chance to cover never-ending board meetings, make Freedom of Information Act requests to dislodge facts from public officials, call sources - you have cultivated sources, right? - and otherwise do what we in our dying industry like to call "reporting."

To do it right, you'll have to work eight to 10 hours a day, five to six days a week.

If it sounds like a job, not a hobby, it is. But don't expect to get paid; apparently, that business model has been discredited.

We're rooting for you. Public officials need vigilant scrutiny if our dollars are to be wisely spent and public policies are to be sane and progressive. So good luck with that.

[...]

The "Great Wall" in journalism is not to blame for the decline of newspapers

Link: Journalism’s fatal disconnect with business - Lost Remote TV Blog.

I recently posted a longish comment on a post on the Lost Remote blog (I don't think it is strictly a TV blog anymore, as the masthead says "local media and the battle for the web"). Like many of us have, Lost Remote has engaged in a lot of soul-searching about what went wrong and what factors are to blame for this major shakeout in the Fourth Estate and the forced removal of what have to be thousands of veteran journalists from commercial participation in the profession (most blogs they are moving to are not yet commercially-viable).

At this point in my life, I've watched such shakeouts happen far too often, from my first days out of Journalism School in the mid-80s, although nothing as bad as what we see now.

I watched Radio majors graduating a few years after me immediately abandon their careers because of Reagan deregulation that allowed massive media chains to consolidate and automate radio properties on a scale that made that profession virtually disappear, just as print journalism is very likely equally hopeless for new journalism grads in the pipeline right now.

I watched 2-newspaper cities and towns become 1-newspaper monopolies, with the staff of one of those papers all let go (no matter what those bogus joint-operating-agreements stated). I was utterly demoralized then, yet that was nothing compared to what is happening now.

Much later, after teaching college for many years, I returned to journalism, this time in cable TV news, and again watched television newsrooms go through rounds of layoffs so regularly you'd think management was dosing on Ex-Lax.

These weren't Howard Beale-style layoffs made by cut-throat Faye Dunaways looking to corrupt the product (although there were those as well). Also rolling through TV and newspaper newsrooms were the deliberate purging of age and experience (where age became a liability in TV once you were over 30-- not on air, in the newsroom-- and over 40 in print) BECAUSE too much journalism experience meant you were more likely to protest at the full-on abandonment of journalistic standards and the embrace of presenting PR-created material as "news."

All small potatoes compared to what is happening now. Entire metropolitan areas may find themselves with NO newspaper of record very soon. This isn't just a convulsion in the field. It is a death rattle. I'm even following a Twitter feed called "Newspaper Death Watch."

So into this conversation comes analysis and blame, and the folks who are ready to pile on and claim traditional journalism was too hidebound and principled and worked itself into an anachronism (this argument is in alignment with the management philosophies that practiced illegal age discrimination in newsrooms, for its most crass purpose, because 20-somethings can be so green and easily intimidated as to abandon journalistic principles in ways that most veteran journalists are not).

So much of the blame centers around bizarre wrong-headedness in how to handle companion web ventures for newspapers, a primo opportunity that most newspapers missed out of sheer blindness to the media shift. Perhaps that is all that is happening now, paying the piper for believing the web was nothing more than a "horseless carriage," rather than a serious competitor for print, TV, and radio.

But with all the blame to go around, some go after the so-called "Great Wall" erected in the U.S. press between business/advertising and editorial content, a means to ensure that editorial stories were not being influenced by interested parties with axes to grind (a more than respectable purpose, and one I take a lot of comfort in, even though it may be, as Shakespeare put it, "more honor'd in the breach than in the observance."

There are many voices today arguing, "Tear down that wall!" They want to unleash journalism online and unite it with "pay-per-post" and sweetheart deals with advertisers, "creative" entrepreneurial solutions that will maximize SEO and online distribution systems with social media (the latter generally a good thing), while taking a pencil eraser to some seriously enshrined principles of journalistic ethics, even when only honored in the breach, because those things can serve to distinguish journalism from interested public relations and bald-faced marketing copy masquerading as editorial content.

I am not a fan of "objectivity" in journalism (pseudo-objectivity), a fiction which really only holds court in the U.S. press, and is dealt with far more sanely in international journalism. Removing point of view from reporting created a fiction, a lie, a form of posturing that hurts basic U.S. journalism to this day. All observations have perspectives, and good journalists will OWN and CLAIM their perspectives (as bloggers do), rather than pretend their eyeballs do not reside within their own heads. U.S. journalists are  usually forced to adopt a floating disembodied deity perspective, WHICH IS A LIE.

But I remain a supporter of keeping advertising and business interests separate from editorial interests, and working hard at keeping editorial copy, no matter what form of delivery it takes, from morphing into primarily marketing copy, essentially pissing away journalistic credibility in the process. Newsrooms and editorial filters don't create that credibility (and they've already lost a lot of it). It is earned every day with readers/listeners/watchers/co-creators.

So I say, "Don't Tear Down That Wall!" And here is my response posted to the Lost Remote blog post (sorry about the length, but I care too much about this topic to not carry on about it). I'll also quote some bits from Cory Bergman's original article to set some of the context.

Link: Journalism’s fatal disconnect with business - Lost Remote TV Blog.

Journalism’s fatal disconnect with business

Cory Bergman February 26th, 2009

With the Seattle Post-Intelligencer likely in its final days, I’ve been attending a few of the many panel discussions and meetups in town about the future of journalism. Here in Seattle, the home of Microsoft and hundreds of other technology companies, surely we can figure out a way to bring journalism back from the brink. Right?

But nearly every one of these discussions, attended mostly by journalists and academics, downgrades into a frustrating and largely meaningless exchange of ideas. The problem: journalists wash their hands of the business side of the equation. That’s the business guys’ problem, said one newspaper journalist. But it’s not. It’s everyone’s problem. And the “Great Wall” separating news and the business side has expedited newspapers’ decline.

Now, I’m not proposing using journalism to influence business decisions, directly or indirectly. I’m proposing leveraging a community through technology to help people make better decisions about their lives — including decisions to buy products and services — which dramatically increases revenue potential. Does Yelp violate journalism ethics by allowing a community to self-organize around business information? Of course not. Does it help serve the user? Absolutely. How about Zvents, a popular social events calendar? Same thing. Can the “business guy” build this all by himself, without the help of journalists, the people arguably closest to the user?

By splitting journalism and business into two buckets separated by a longstanding cultural divide, the two groups fail to collaborate on ideas that tap the strengths of both.

[...]

This level of collaboration and organization-wide commitment has been painfully missing in local media companies. Journalists want to do traditional news, which is repurposed online. Sales folks want to do traditional reach advertising, which is repurposed online. And technology folks, well, they’re usually understaffed and misinterpreted as the “IT folks.”

[...]

Some really great comments available at the original post as well, comments as valuable as the posting. Go read them.

Meanwhile,

Here's my response to Bergman and his commenters:

(I've tweaked my grammar a bit for clarity)

I personally find it extremely hard to believe there is a working journalist who doesn't know that the newspaper's costs are not covered by subscriptions and single copy sales.

This is a core principle of Journalism 101, and every possessor of a journalism degree (I can't vouch for the others) would have had to DITCH quite a lot of classes to have missed that key principle that is instilled in every budding young journalist from day 1.

And if not then, they hear it very quickly on the job, the first time they propose doing a story that has ANYTHING to do with a supermarket, which, as we all know, are TABOO simply because for most small newspapers, they are the biggest advertisers.

I patently disbelieve the problems facing this industry right now have anything to do with the so-called "Great Wall," which in and of itself has become so corrupted over the years by supermarkets and other big advertisers (back to school "special sections," anyone?) as fully as it has by the euphemism of "video press releases" and other similar "interested content suppliers" to newsrooms.

Holding the "Great Wall" to blame is nothing but a rationalizing scapegoat, a paper tiger, a straw man, and journalists are right to defend the little corner of that wall that is left.

Remove the wall, put the column inches up for sale (online or off) and you might as well forget about even calling it journalism, and let it all blur into the amorphous PR that is the REAL corporate agenda behind all this transitional cost-cutting. Hell, let's make them all look like the annual report dittoheads and fluff they will become (worse than it is already).

Whatever you do, don't blame corporate management for carrying too much debt, for sucking up too many papers into their massive behemoths, or for making these overly thick monsters into a giant red herring for the nuggets of real journalism that one has to look to find between all the fodder inserted for the advertiser and not the reader. It sure is awfully convenient for media conglomerate management to blame working journalists and throw us off the real trail.

Now, I will grant you this one primary point: journalists have become too disconnected from their communities, too isolated, too much in a bubble. That is their own fault, but it is also the fault of being part of a massive carpet-bagging corporate newspaper chain (as most of them are), parachuting into distant communities, with management brought in from outside and journalists encouraged to climb climb climb to ever distant metropolises.

Even with that weight, my friends over the years have mostly stayed rooted in communities, been part of them, stayed at single papers far longer than I could have. And do you know what they have faced? Constant corporate cutbacks on local coverage and reporters, CONSTANT, 20 years worth of constant. They fight to get inches for local stories around the AP copy used like so much filler, like so many Ann Landers columns or syndicated comics pages.

Section fronts, in some small towns, are all you get for local from the corporate chains. And barely the staff to fill section fronts. Inside those section fronts, it is worse than fishwrap. These papers in many cases were 100-year institutions and participants in community life, BEFORE the carpet-baggers moved in in order to build a pipeline to syphon local ad revenue out of communities and back into the coffers, or the corporate debt service so they could buy and gut more small town papers.

Journalists not knowing that subscriptions and single copy sales don't pay the bills? Get real. They are reminded of that fact every day that they go out into their communities and attempt to cover stories.

The bigger problem is that by letting advertising drive the bus (and I do support the ad model over a paid subscription model online) is that the advertisers became the REAL audience for the paper. Journalists who stubbornly refused to believe this are a dying breed, especially if they still wrote for communities and readers instead of winning awards and striving for their next step up the corporate chain ladder.

But the bulk of that 66% ad-supported content was as throwaway for readers as you could imagine. The ONLY reason many of those stories even existed was for the advertisers to read and file.

That's the disconnect that the online model will solve, with massive structural changes in the field. Just like women's magazines that place how-to put on make-up stories across from a make-up ad, newspapers allowed their relationships with advertisers to corrupt the papers to the point that their product became too irrelevant for real readers.

Journalism has to court readers again, to be sure, and teach advertisers that readers have more power than the advertisers' push model arrogantly denies them.

Some sure do like thinking turning journalists into entrepreneurs will save the world, and I seriously doubt that. Journalists getting even more cozy in bed with the people (advertisers) that drove their audience away will not bring the audience back.

Should J-Schools plunge into the land of critical thinking Gen Ed Requirements?

Dan Gillmor poses the question, but having come from the land of departments with HEAVY "service" loads to institutions (English, Composition, Rhetoric), I'd sure add a MASSIVE caveat to this idea.

I mean, it is a great idea in principle. I support it fully, especially as Dan enunciates it below. However, in U.S. post-secondary institutions, what such an endeavor would probably bring with it (besides a TON of adjunct teaching jobs for newly-laid off veteran journalists, as keepers of the anachronistic journalistic tea service, as it were) is the purely EVIL specter of a TON of adjunct teaching positions, flooding the permanent academic ghetto underclass with even more second-class humanities teachers with no hope of ever entering the tenured ranks.

It would have to be done smartly and with foresight, with protections for faculty who could easily within a few budget years, morph into an army of opportunistic-administration classroom fodder, just as so many composition teachers are now. Something should be learned by the humanities evil experiments with its permanent adjunct underclass in the first-year composition general education requirements, requirements that at many institutions into first-year experience courses, beyond writing to learn, to embrace more critical thinking and reading goals.

What I'd want to know, Dan, is how these proposals are different from the existing programs, the existing service requirements, because these very ideas, including media literacy and cultural literacy readings, have long been part of first-year composition programs, and first-year experience programs, as well as honors seminars and the like.

And those programs are already being taught by faculty members in other disciplines, faculty enriched with a deeper disciplinary reading background in cultural studies and critical theory than most journalism faculty currently have. There is already a rich set of media criticism and popular culture course readers that attempt to do just what Dan proposes, and these courses are already being taught, albeit not by people with any background as working journalists.

How do we know this idea isn't the same thing in different clothes?

I'm guessing what Dan wants to see, in this particular moment for citizen and participatory social media, are better results from the critical media courses that are taught.

Here, let me lay out the gist of Dan's ideas. I'm putting BOLD on my favorite bits below.

Link: Journalism Education’s Future: Broader, Deeper in Community – Center for Citizen Media.

Journalism Education’s Future: Broader, Deeper in Community

Feb 7th, 2009

by Dan Gillmor.

Accepting an award from Arizona State University’s Walter Cronkite School for Journalism & Mass Communication several months ago, former PBS NewsHour host Robert McNeil called journalism education probably “the best general education that an American citizen can get” today.

[...]

It’s open to question largely because the employment pipeline of the past, a progression leading from school to jobs in media and related industries, is (at best) in jeopardy. Yet journalism education could and should have a long and even prosperous life ahead — if its practitioners make some fundamental shifts.

Some of the shifts are already under way, especially in how journalism educators do their jobs. The Cronkite School, where I’m teaching, is one of many journalism programs aiming to be part of the 21st Century. The school understands at its core that digital technology has transformed the practice, though we hope not the principles, of the craft. This is welcome, if overdue; if newspapers have adapted fitfully to the collision of technology and media, journalism schools as a group may have been even slower.

But that recognition, while valuable, isn’t nearly enough. Journalism educators should be in the vanguard of an absolutely essential shift for society at large: helping our students, and people in our larger communities, to navigate and manage the myriad information streams of a media-saturated world.

We need to help them understand why they need to become activists as consumers — by taking more responsibility for the quality of what they consume, in large part by becoming more critical thinkers. And they need to understand their emerging role as creators of media.

In both cases, as consumers and creators, we start with principles.

For media consumers:

• Be Skeptical
• Exercise Judgement
• Open Your Mind
• Keep Asking Questions
• Learn Media Techniques

For media creators (after incorporating the above):

• Be Thorough
• Get it Right
• Insist on Fairness
• Think Independently
• Be Transparent, Demand Transparency

(See this recent paper, part of the Media Re:public project at Harvard’s Berkman Center for Internet & Society, where I’m a Fellow, for a fairly lengthy description of the principles and an explanation of why I believe they’re important.)

[...]

This applies not just to students studying the practice of journalism. The same issues are roiling public relations and advertising, the teaching of which is often housed in schools of journalism and communications. Not surprisingly, because modern commerce has been so much about selling things, those industries have been considerably more innovative, in the professional ranks, than journalism in recent years. Key leaders in advertising and PR are surely making their needs clear to educators, and one suspects getting results.

As noted above, journalism schools are starting to embrace digital technologies in their work with students who plan to enter traditional media. Too few are helping students understand that they may well have to invent their own jobs, however, much less helping them do so.

[...]

But I keep coming back to the issue(s) that should trouble anyone who cares about the future of self-governed societies. We’re not turning out the critical thinkers we need in a time when that skill has never been so important, particularly when the avalanche of data — some of it bogus and much of it irrelevant — has never been so difficult to handle.

One experiment, at State University of New York’s Stony Book campus, is notable. Howard Schneider is leading another foundation-funded program (so many of these are, raising an interesting question that I won’t go into here) that aims to make better news consumers and critical thinkers of all students, not just those enrolled in journalism courses. This goes only part of the way to what I’d like to see in journalism education, but it’s a very useful start.

Where would I take it, if I ran a journalism school? I’d start, again, with the principles listed above, and rework the how-to part of the curriculum to be more digital (that is, media-agnostic) and entrepreneurially focused.

[...]

Then, tackling the media activism challenge, my colleagues and I would:

• •  Persuade the president of the university that every student on the campus should learn them before graduating, preferably during freshman year.
• •  Create a program for people in the broader community, starting with teachers. We should be seeing every student take a basic media activist course at every level of education — not just college, but also grade, middle, and high school.
• •  Offer that program to concerned parents who feel overwhelmed by the media deluge themselves. Children especially need to learn to be independent thinkers and not take for granted that what they see, hear, or read is necessarily true or real.
• •  Provide for-fee training to communicators who work in major local institutions, such as PR and marketing folks from private companies, governmental organizations and others. If they could be persuaded that the principles matter, they might offer the public less BS and more reality, and they’d be better off for the exercise.
• •  Try to enlist another vital player in this effort: local media. The traditional journalism organizations should be making this a core part of their missions, but haven’t yet realized why, namely that their own trust in the community would almost certainly rise if they helped people understand these principles — not to mention the enormous value of truly engaging the audience in the journalism itself. New media entrants would benefit, too, if they embraced the principles of media activism to produce higher quality work and deepen their own conversations with their communities of geography and interest.

All this suggests a considerably broader mission for journalism schools and programs than the one they’ve had in the past. We’re not the only ones who can do this, but we may be among the best equipped. If we don’t, someone else will.

J.D. Lasica rebuts Seth Godin superbly on the real economics of newspapers

Link: Social Media: If newspapers disappear, will it matter?.

Another salvo in the economic restructuring of news, print and otherwise. It is possible to be a strong advocate for online forms of journalism and still recognize that what is going on right now in the newspaper business, and in journalism in general, is a travesty.

Lasica points out precisely why that is, and what we could lose if this continues, a loss that should be fought by everyone who cares about the role of a free press in society. I've followed his writings for years, and am thankful he is jumping in on this debate too. I just had to pull out his strongest points, to make sure they hit home.

If newspapers disappear, will it matter?

By J.D. Lasica

Author and marketer extraordinaire Seth Godin has a provocative new post: When newspapers are gone, what will you miss?

As regular readers know, I worked in print newsrooms for the better part of 20 years before transitioning to the online medium, and I've been harsh in my criticism of news organizations for not embracing the digital medium faster and smarter. But I can't agree with Seth's bottom line, and here's why:

Comics are even better online, and I don't think we'll run out of those.

We won't run out of comics, but we will run out of the most talented comics, who will choose to do something else rather than draw for an audience of thousands rather than millions, especially when they'll have to do it for free rather than as a career.

[...]

But the truth is that the flash and trash of dumbed-down coverage is what we're already getting in spades on the Web, and it's not fair to lump the hundreds and thousands of quality, solidly reported local stories and dozens of in-depth pieces, national stories and investigative reports with the fluffy stories that make all of this go down easier.

Punchline: if we really care about the investigation and the analysis, we'll pay for it one way or another. Maybe it's a public good, a non profit function. Maybe a philanthropist puts up money for prizes. Maybe the Woodward and Bernstein of 2017 make so much money from breaking a story that it leads to a whole new generation of journalists.

The reality is that this sort of journalism is relatively cheap (compared to everything else the newspaper had to do in order to bring it to us.)

Here's where I think Seth's argument is seriously off-base. The reality is that this kind of public-interest journalism has never been supported by the public. The investigative reporting and in-depth reports produced in the modern era (from Edward R. Murrow's Harvest of Shame reports right up to modern coverage) have been loss leaders for news networks and newspapers, which is why they have been the first thing cut in recent years as media consolidation works in favor of shareholders' returns rather than the public interest.

We won't pay for it, because we never have.

[HEAR HEAR! All I hear these days are "non-profit models" for "real" journalism, and foundations this and foundations that. Respected people are all of a sudden advocating this non-profit model like it is the salvation of journalism, just because NPR has successfully harnessed its periodic beg-fests into a serious revenue stream. BUT NPR IS ACTUALLY GOOD AND UNIQUE AND A TREASURE. And the percentage that a non-profit sector can contribute to the overall boots-on-the-ground journalistic enterprise is really probably less than 10% of even today's vastly scaled-back and lay-off driven "reporters in the field" force.

Many advocates for restructuring in the field are suggesting things such as the entire L.A. market can be adequately covered by 35 people tops, and that that somehow is a kind of "new reality" of journalism, and we should just take this medicine and we should like it, and not be utterly outraged at what it would mean for coverage.  

I am not implying that those who embrace the restructuring speak with identical voices, advocate the same things, or even advocate this specific thing. They are just the leading voices for this structural revisioning of journalism that to me seems like a lot of rationalization of things I can't stomach, especially in terms of its ramifications for what the public will get to know about the functioning of its biggest institutions. The disappearance of the already disappearing watchdog. That is my lament. I don't disagree that certain interactive structures and content distribution channels are changing drastically, and largely to get lagging old media in line with the new media forms.

I just don't see why this means an 80% reduction in the total set of reporter eyeballs in the field.

That, to me, is not economic restructuring. That is a political pogrom under the guise of economic restructuring, to specifically REMOVE reporter eyeballs from the field. Somebody, a whole lot of somebodies, specifically wants a greater cloak of darkness over activities that affect our civil society and the public good.

The people who glibly embrace this restructuring of the field strike me as making the same kinds of arguments that were made in the Reagan years, when the U.S. manufacturing base vaporized from our so-called "Rust Belt."

At the time, it was treated like an economic imperative, like a structural economic change, like economic determinism. But now, years later, with all the regrets of our current, fluff-driven "service economy" and "financial economy" and "consumer economy," I want to look back to that movement, and the assumptions of University of Chicago "free trade" and globalism advocates and say, "Almost all of their basic assumptions, under which the U.S. manufacturing base was deliberately sacrificed, have been completely and fully disproven, and we are all right now paying the price in this economic collapse for the idiotic short-sightedness of it."

And I would make an almost identical argument about the sacrifice of family farms and the rural landscape to government policies that literally made industrial agriculture, one of the biggest travesties ever visited on the U.S. landscape, appear to be some kind of "inevitability." Michael Pollan and others have exposed this policy-driven social engineering of farming to be just as short-sighted, and not a structural shift at all. It was policy-based outcome, not a market-driven outcome.

And now people want to make the same sort of arguments about the enterprise of journalism, when the vitality of this enterprise, from the yellow press and earlier, has always generated revenue, has always fed a thirsty demand when the stories were REAL and affected PEOPLE'S LIVES, and the revenues really only started declining sharply when monopolies and public corporations started dominating the entire communications enterprise, interestingly enough, with the claim that audiences are no longer interested enough in stories that are REAL and affect THEIR LIVES.

Like with Pravda, that's what some entities appear to want you to think. I think there IS a declining audience for the self-censored stories that fit into the current narrow definition of journalistic content that is subsidized by publicly-traded corporations and fits their definition of "acceptable." Like they say, money talks, and bullshit walks. I think there's been a gradual adjustment of our news thermostat, the exchange of ideas, and audiences, perhaps not consciously, react to being fed a steady diet of fluff while being told it is meat.

But back to the great and important points Lasica is also calling BS on (not in so many words).]

Nor is it cheap. Investigative and enterprise reporting are the most expensive forms of journalism in almost any newsroom, column inch for column inch, because the projects require weeks or months of sustained reporting and result in a single splash or a short-lived series.

Ask any journalist who's done in-depth or investigative reporting about budget cuts, and the kinds of stories that are going uncovered, and you'll get an earful, I promise you. And this doesn't even take into account the closing of foreign news bureaus.

[EXACTLY!!!!!!!!!!!!!!! Read that last paragraph again. Memorize it.]

[...]

But the truth is that the flash and trash of dumbed-down coverage is what we're already getting in spades on the Web, and it's not fair to lump the hundreds and thousands of quality, solidly reported local stories and dozens of in-depth pieces, national stories and investigative reports with the fluffy stories that make all of this go down easier.

Punchline: if we really care about the investigation and the analysis, we'll pay for it one way or another. Maybe it's a public good, a non profit function. Maybe a philanthropist puts up money for prizes. Maybe the Woodward and Bernstein of 2017 make so much money from breaking a story that it leads to a whole new generation of journalists.

The reality is that this sort of journalism is relatively cheap (compared to everything else the newspaper had to do in order to bring it to us.)

Here's where I think Seth's argument is seriously off-base.

[Dude, you are being way too kind. How could anybody involved in the communications business think that part of journalism is relatively cheap? Corporate chain ventures have been trying to find ways to cut costs all over, and this is the FIRST thing cut, because it actually takes experience, and critical thinking, and brains, and a massive legal department, and oh yeah, legal GUTS to back up your people. I could go on and on. Automaton journalism, assembly line wire copy rewrites, this is NOT.]

The reality is that this kind of public-interest journalism has never been supported by the public. The investigative reporting and in-depth reports produced in the modern era (from Edward R. Murrow's Harvest of Shame reports right up to modern coverage) have been loss leaders for news networks and newspapers, which is why they have been the first thing cut in recent years as media consolidation works in favor of shareholders' returns rather than the public interest.

We won't pay for it, because we never have.

Nor is it cheap. Investigative and enterprise reporting are the most expensive forms of journalism in almost any newsroom, column inch for column inch, because the projects require weeks or months of sustained reporting and result in a single splash or a short-lived series.

Ask any journalist who's done in-depth or investigative reporting about budget cuts, and the kinds of stories that are going uncovered, and you'll get an earful, I promise you. And this doesn't even take into account the closing of foreign news bureaus.

I will give a witness. But thankfully, Lasica has said it far better than I could, so I won't blather on any further.

BTW, I will grant Godin another point, this one from his post, here:

Link: Seth's Blog: When newspapers are gone, what will you miss?.

The web has excelled at breaking the world into the tiniest independent parts. We don't use this to support that online. Things support themselves. The food blog isn't a loss leader for the gardening blog. They're separate, usually run by separate people or organizations.

This part of the economic model does need examining. The idea of loss leaders, of subsidizing good and important things with frivolous and unrelated things. I think the basic concept itself will be lost in the Long Tail. People should not have to conned into paying for something they don't want. Like loss leaders in the front of mall bookstores, those overhyped best-sellers that pay the real estate for the mid-list books that fill up the back of the store.

I remember back in the day when I worked retail at an old fashioned camera store as it was undergoing a significant transition. I was a professional photographer. I sold serious equipment to serious shooters and hobbyists (and got an employee discount on my own gear!). I sold darkroom equipment and chemicals. This stuff did not exactly fly off the shelves. Was a time when that was considered OK in retail, like with old fashioned hardware stores too. Was a time when the credibility of one's stock and one's staff made one store better than another store. It was called competition.

But by the time I was in that world, gray market mail order camera equipment forced us to sell our most expensive cameras at cost, no mark-up. And the only thing filling up the till every night was film and print processing-- Photomat stuff. This was even before the day of the 1-hour mall photo place, although I later worked at those too.

So shelf space started shifting. The front of the store filled up with photo albums, frames, mats. Inventory of serious cameras declined. Darkroom equipment disappeared entirely, long before Photoshop was ever a gleam in Adobe's eye. I saw this as a sad day.

Now camera stores are full of inventory again, and the cameras are far more expensive than the film SLRs I used to sell. People I could not convince to spend any kind of money on a film camera are dropping three times that amount on digital cameras and related software and gear.

Assumptions. Sometimes I think everything is a judgment call, and imperatives are only imperatives because some "authority" with a checkbook just arbitrarily decides it is.

A great research tool for journalists?

Link: if:book: social networking in reverse.

Forget Big Brother. This is Little Sis, billed as an involuntary Facebook of powerful Americans," but my first thought was, "What a terrific tool for journalists researching stories and profiles of big shots!

Check it out!

Link: LittleSis: Profiling the Powers That Be.

From the if:book site:

a project of the Public Accountability Initiative funded by the Sunlight Foundation. It's something like a networked telephone book of the rich and powerful: LittleSis aggregates publicly available information about America's officials, both public and private. If you go to, for example, John McCain's page, you can see information about the positions he's served in, political fundraising committees that have raised money for him, and individuals who have given him money. Clicking on the names of any of those organizations will go to the LittleSis page about them, so one can see, for example, with whom McCain sits on the Readiness and Management Support Subcommittee. All of this information has been automatically gathered, but links to sources are given on all pages - the McCain information, for example, comes from GovTrack.us, watchdog.net, Project Vote Smart, the Congressional Biographical Directory, and FEC Disclosure Reports. Nor is it limited to politicians: one can learn that Steve Jobs was a Friend of Rahm Emanuel in 2004.

PR Response Flow Chart: How the Air Force Responds to Blogs

Great cheat sheet to remind one of the most effective ways of managing blog/social media mentions of your brand, product, or service.

If this were my job, I'd print it out and laminate, keep at my desk. It's the sort of quick check that reminds you not to respond emotionally or feed the trolls. It also reminds you to be proactive rather than strictly reactive. I like that.

Link: Diagram: How the Air Force Response to Blogs.

Thanks for the find to Jeremiah Owyang. He credits:

Joey DeVilla for posting this, who learned of this from David Meerman Scott who was in contact with Capt. Faggard who’s involved with the Airforce’s social media team:  Twitter, and a blogspot blog.

Steve Smith: Still A Newspaperman A holiday wish…and reminder

I am still struggling with the current decimation and carnage in the field of journalism, and it will never sit well with me. I've mourned the decline of this field since I was first released from J-School with my undergrad degree, right into the world of Reagan media ownership deregulation, the beginning of the end.

Historic 100-year-old papers started closing back then, in the late 1980s, bought up by chains, multiple-paper cities turned into media monopolies overnight. The Clear Channeling of the rural U.S., where I'd come from, was beginning, and it has taken all this time to penetrate to the biggest metropolitan news-gathering organizations in the country.

For a time, some things ran counter to the trend, idiosyncratic things. USAToday was founded, as if to thumb its nose at the decline, yet its modular design spread virally, literally vaporizing page real estate set aside for the work I did best: full page and double-truck photo essays and stories. I fled to grad school, fully aware I was being put out of business.

And Ted Turner, whom I got to meet in 1986, dared to open international bureaus, to populate the landscape with MORE news-gatherers while chain consolidation was reducing them. Fate favored Turner in the form of the Gulf War of 1991, vindicating his international coverage. Before then, people laughed at his staff-heavy spending as an indulgent whim of a boy-man who liked to race sailboats.

But Ted didn't work hard enough to fend off Time Warner, the chains bought up everything, profits rolled in at 20-30% for shareholders in those newly-public corporations, and the shareholders came to regard those kind of margins as a guarantee.

Much is made of the current debate about the newspaper numbers trending to zero. Much more of the debate between Jeff Jarvis at BuzzMachine and traditional journalists (on Christmas Eve, Jarvis proclaims: "No Hope").

[Pissing Match Links: Ron Rosenbaum Slate Salvo, Jeff Jarvis Snark Return]

I'm not surprised at the debate, just at its intensity. Clay Shirky reminds us that he predicted this vaporizing industry in the late 1990s. I was on the World Wide Web Artists Coalition listserv with Clay back at that time, and remember well when he was first making those arguments.

I did not dispute him then because of what I saw happening to photojournalism at that time: the value of my work, of most photographers' work, was trending to absolute zero, which also happens to be the value of poetry, another field in which I have a degree. Royalty-free CDs had already forced me to realize my copyright-based stock photos had just become worthless, because it cost me more to make the images than the market would pay, ever.

To paraphrase a familiar quotation: They came for the Image People, and the Word People said nothing. They were happy to let us fade away. More space in print for words (the more important bits, was their unspoken righteous assumption).

The Word People didn't want to see their own end coming. They didn't want to think that same trend would ever apply to them. But I was certain at the time that it would.

And then, in the early 2000s, the blog and citizen journalism movement arose, and I enthusiastically championed it, participated in it, and would again in a heartbeat. It was overdue. It was necessary. The gatekeepers HAD become drunk on their own power, not sloppy drunk, just too used to holding the keys to the kingdom. Ironically, I was by then working at CNN, covering another war in the Persian Gulf (from Atlanta), and building blogs for unembedded journalists on the ground in Kurdistan.

Now, the unthinkable is happening right before my eyes, the thing I have been preparing for for the last 25 years, and my heart just aches. I DO NOT WANT THIS FUTURE.

It was some of my J-School students at University of Montana who turned me on to The Spokesman-Review as a paper with an online site I really admired, ESPECIALLY because of the way it integrated photojournalism the way I remembered it, before images morphed off into newsprint postage stamps, like it used to be.  I often linked to original reporting from there, once I started following the paper. It reminded me of the old Detroit Free-Press, had that same feeling in the online edition.

So I knew the name Steve Smith before encountering this story, just as I knew Clay Shirky online when he was making his prophecies. But it is Steve Smith who reminds me below why I am so heartsick, and why I will continue to fight against this watchdog-less future.

Smith's sad post below reminds me of why this will always be my life's work, no matter what I end up doing for a living. Go read the unexcerpted original, especially if this is or was your field too. 

Link: Still A Newspaperman | A holiday wish…and reminder.

A holiday wish…and reminder

Good morning,

For all of the years I worked as a senior editor, I tried to end each calendar year with a memo to my staff thanking them for their hard work, reminding them of the good journalism we had accomplished and wishing them well for the coming year.

I have been struggling in recent days trying to craft a note from my voluntary exile, something appropriate for my former staff and, maybe, appropriate for others who follow this blog.

And I’m finding the words are not coming easily. Maybe it’s the bleak, snowy landscape in Spokane that has left me feeling so inadequate to the task. Or the knowledge that this holiday season has found so many of my former colleagues unemployed and struggling, sitting on the sidelines while our industry stuggles for survival.

[...]

But I am not, by nature, melancholy and certainly not so when I think about the profession to which i have devoted my life. I remain an optimist, if not about the future of newspapers, certainly about the future of journalism.

In struggling to find words for this post, I went back to a speech I gave some years ago to a convention of college journalists. I excerpted a portion of that speech for my farewell note to the staff of The Statesman Journal in 2002. As I re-read that excerpt this morning, I found it still conveys my core beliefs. It expresses my optimism as well as anything I could write today. And so I am going to plagiarize myself for this year’s holiday note.

This is what I wrote in 2002. I re-dedicate it to the staff of The Spokesman-Review, which is doing such good work during the current weather crisis, to my professional friends and colleagues and to the countless students with whom I have worked in the last year.

[...]

Several years ago, Jay Rosen, a professor of journalism at New York University penned a book titled “What are journalists for?”

What a terrific question that is.

Here’s my take:

Journalists exist to serve – not ourselves, not our bosses, not our friends, boosters, advertisers or benefactors.

We exist to serve citizens in the exercise of their citizenship.

Let me say that again…we exist to serve citizens in the exercise of their citizenship.

And in serving citizens we adhere to certain core values:

Values of community
The marketplace of ideas
The First Amendment
Honesty and truth-telling journalism
Voice to the voiceless
Defense of the defenseless
And in all of this, we are fearless.

That is our calling.

And it is a calling – I believe that with all my heart - a call to service.

If you pursue this calling, this is what you can expect:

Long hours

Low pay

Disappointed parents and frustrated lovers

Generally primitive working conditions in buildings you hate in cities where you’d never want to live.

Your friends will be people just like you, except there won’t be too many of them.

Public officials will distrust and despise you. But, not to worry, many of your loyal readers or viewers will distrust and despise you, too.

A good day will be one in which no one calls to scream in your ear – except that’s a bad day, too, because you obviously haven’t written anything important enough to arouse anyone.

Your spouse will wonder why you don’t know the meaning of a 40-hour, five-day workweek.

And your kids, should you be in a meaningful relationship long enough to have any, will describe you as a “writer” during their show and tell in the hopes classmates will think you do something respectable, like writing pornographic romance novels.

Statistics say you will experience divorce, alcoholism and heart disease at rates higher than the norm. You’ll probably smoke – or wish you could.

You won’t retire to a beach house in Florida. Hell, you probably won’t live to retirement.

But even knowing this in advance, some of you in this room, most of you I hope, are going to pursue the call to service. Already, you can’t imagine doing anything else.

And I am so grateful for that.

I am grateful for the people just like you who work in my newsroom. They are our best and brightest and I am proud every day to be their editor.

They have brains. They have heart. The have the fire in the belly and the courage of their convictions. They bring guts to the party. They work harder than sane people should work and then, on the day when something happens in our world that could change everything, when history hangs in the balance, they are there to write the story.

[...]

And by following in their footsteps, no matter the challenges, you are sustained, whether you work for The New York Times or the Statesman Journal or The Oregon Daily Emerald. You are part of a great tradition that stretches back 250 years. And while we are humbled daily in the practice of that tradition, we must also be proud and honored and steadfast as its stewards.

Ad Age says news-oriented websites have a future, but only if they colonize interactive media in the name of one-to-many MASS media content and push a dying ad model on a rejecting audience

Warning: Highly opinionated rant follows. Blah.

Link: Report: News-oriented Websites Have a Future - Advertising Age - MediaWorks.

This article from Advertising Age is purely E-VILE, so I say. It lives deep in horseless carriage-land, or as another version of "Give a mass media-paradigm-biased analyst a hammer and he suddenly decides everything needs pounding."

The advertising model is dying, and THAT MODEL itself is what's killing newspapers, but what does this analyst call for but MORE PUSH ADVERTISING TO MASS AUDIENCES OF BILLIONS?

Adage.com benevolently decides that there's still hope for the dying newspaper industry, but only if it forces the one-to-many broadcast model to more fully colonize the interactive, many-to-many online ecosystems that are rejecting the ad-supported content model in the first place through time-shifted, ad-skipped viewing, social media interfaces, and unbound content feeds.

But nooooo, what AdAge says newspapers need to do to become more profitable and viable online (and to pay actual quality reporters) is to go back to that Old Time Religion.

The challenge for all sites is garnering enough traffic and creating a discernable enough brand to make advertisers seek them out.

"Based on our research, the conversation [with advertisers] gets interesting at 200 million page views plus a month, but much more so around 800 million," Ms. Fine writes.

Those ambitious numbers, she continues, show how hard it is for local news sites to be really profitable, and underscore "why local papers will have trouble offsetting traditional media declines" with revenue from their websites.

The report also looks at whether the Times could ever succeed as a web-only product, and concludes that it could -- once NYT.com starts generating 1.3 billion page views a month.

Another sign of the short-sightedness of this approach:

Yahoo, AOL at billion mark
Ms. Fine said sites such as Yahoo News and AOL News already get in the neighborhood of a billion page views a month, and it's not out of the question that NYT.com could too.

"The fact that there are sites out there that are already achieving that suggests that this could work," she said in an interview.

Yahoo and AOL are diverse and INTERACTIVE portals, not finely honed and researched creators of quality content.

In other words, Yahoo and AOL may feature internally-generated content, but it sprawls across a virtual destination that is not fixed or funneled into a narrow set of editorial standards. To compare the NYTimes and its communication model to Yahoo and AOL (which easily pipe out the same AP and Reuters wire content as NYTimes does, but deliver nothing like the same content) is to reveal the lack of understanding of both the content model AND the communications model by people with an inherent MASS media, PUSH ADS, passive consumption bias.

It's like the very idea of Long Tail interactivity patterns never even entered into this analysis, which is based entirely on economies of scale in mass form only.