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Jan Chipchase leaves Nokia, joins Frog Design - BusinessWeek

Link: Jan Chipchase leaves Nokia, joins Frog Design - BusinessWeek.

I know I'm finding this story late, but ever since I heard Jan Chipchase do a talk on his research and design work, I like to follow what he's doing wherever he's doing it. Sort of like Carmen Sandiego!

Jan Chipchase leaves Nokia, joins Frog Design

Posted by: Helen Walters on April 05, 2010

Interface designer and anthropologist Jan Chipchase (that’s him in the background, taking the picture) has made a name for himself and collected quite a following as a result of his work at Nokia, where he worked in both the research group and the design team (read a 2007 BusinessWeek Q&A with him here.) Having joined the Finnish telecoms company in October, 2000, Chipchase spent nine years in Tokyo and the last at Nokia Design in Los Angeles. Now, however, change is afoot, as Chipchase moves to work at design and innovation consultancy, frog design. As the firm’s new executive creative director of global insights, Chipchase is relocating once more, this time to Shanghai, China.

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What does your title mean and what will your new role entail?
It’s a global role, so I won’t be restricting myself to Shanghai. Having said that, it’s a growing studio, so I look forward to being part of that story. Within frog, I hope to bring my considerable hands-on experience of going out into the real world and bringing insights and information and inspiration back into the organization. I’ve seen firsthand how that can affect not only what a company decides to make, but how it decides to make or even whether it should make. And by “make”, I mean products and services and applications, even things like how an organization structures itself, how it puts processes in place for innovation. Put it this way, it’s pleasantly messy. No Teutonic, Finnish answer of “this is how it is.” It’s way more interesting than that.

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OJR's Robert Niles: Writing skill is no longer enough to sustain journalists

Link: Writing skill is no longer enough to sustain journalists.

Boy, there's some intriguing stuff packed into this short Online Journalism Review piece by Robert Niles, stuff that gets said on the way to saying something else, and those are the bits that give me pause!

They seem to have more ramifications for the world of writing and literacy than they do for the world of vocational training for journalists, although they are also in some sense tossed off, and could use more support than a hasty generalization.

So I figure, why not look in at them here? Let's look beyond the practical vo-tech employment concerns and wax a bit philosophical.

First, to Robert Niles:

Writing skill is no longer enough to sustain journalists

By Robert Niles

What's the value of journalism?

The short answer is, of course, "whatever someone will pay for it." But a more thoughtful response gets at why people are willing to exchange something of value for news information.

Economics 101 teaches that if more people want something, and the scarcer it is, the higher the price. With millions of new websites competing for people's attention, advertising rates across all media have plunged, threatening news businesses that depend upon advertising income.

[Hmmm. Tell the Econ 101 argument to poets, and they may beg to differ.

While journalists have long had to contend with the idea that their best work has the value of the Daily Fishwrap, the thing that people pile up unread, throw away daily, or use to line birdcages, poets have lived with this deep knowledge, that their very best work, their best of the best, work that strives for standing the test of time, or ephemeral, contingent, and quickly forgotten work like performance art, has an economic value of precisely ZERO, since before the time of Gutenberg. 

A cautionary tale as social media sites and platforms inevitably rise and fall

Link:  FT.com / Reportage - The rise and fall of MySpace.

I've been around the social media block long enough (Geocities, Friendster, Tribe.net, anyone?), and this seems to apply to the seemingly "invincible" search engines as well (WebCrawler, AltaVista?): the one thing that seems as constant as death and taxes online is that the social sphere (the wisdom of crowds or mob rule) is fickle.

You may be up one day, but most surely, a day will come when you will be down (think about it, Blackboard!).

So while I never really got into MySpace, the larger story of the MySpace failure is a cautionary tale for any 800 pound gorilla entertaining dreams of invincible bigness.

This Financial Times article dissects the failures of the early leader dancing on the tensions between interactive communication models and mass media communication models, as News Corp tycoons demanded MySpace scale up to mass media audiences and oblivious mass media behaviors, effectively killing their own golden goose.

But is that what killed the MySpace social ecosystem?

(Note, it is not really dead, but it is acknowledged in this article that its 100M users are no longer contesting Facebook for leadership at 300M users.)

One could argue that as surely as MySpace rose, it would also fall, as surely as a small town church will split into two churches, as surely as Friendster begat Tribe begat MySpace begat Facebook (which will begat ???).

But back when this question of ascendancy between MySpace and Facebook was still in more open contention, I never once doubted Facebook would come out on top (and this wasn't just because MySpace often resembled the old Geocities pages either!).

But people argued with me. And I knew they were wrong, despite their very earnest and rational arguments, proofs, numbers.

It bugs me: How did I know they were wrong? I am wont to reflect on these things. I wouldn't just  cite my online research background in social ecosystems, user experience design work, or some other thing from my resume' (an argument based on authority or expertise, which seems to be a cheat in this instance, since I have never designed a site as successful as MySpace or Facebook).

So truisms and arguments from authority or expertise don't count, at least for this exercise.

So how did I just KNOW? How did all those other 300M users just know? What did we know?

Clay Shirky and Laura Flanders on the sacred and profane in social media

Link: Clay Shirky on Twitter and the social media revolution | Online Journalism Blog.

For some reason, GritTV on my computer doesn't match audio to video very well, so besides looking like an out-of-sync old Japanese monster film, this is a terrific interview!

The bit I really listened to and took the most away from is about three-quarters of the way through the interview, when Clay starts talking about the way the Pirate Bay lawsuit morphed into the Pirate Political Party in Sweden, with ramifications for the European Parliament. I am definitely going to run out (figuratively, letting my fingers do the running) and find out more about that!

Also (and this relates to a recent post/discussion we were having on our Scatter/Gather work blog), the rest of the discussion from that point forward explores some of my favorite themes about how periods of great growth and intellectual energy are released in times when the sacred and the profane exist in very close proximity to each other. Except that isn't really the way Shirky put it (although others explore this connection, what in the field of Rhetoric you find in Bakhtin and his talk of the discourse of the "carnival")

The simplicity of Twitter, of course, is its genius. It has the power to do so much by doing so little. But that’s not the only thing that’s simple about Twitter. The service itself was only intended to share 140-character messages with the world. Its significance is its evolution. Everything from @replying and retweeting to using hashes and symbols can be attributed to the users. It has brilliantly allowed users to define it – almost entirely. As Shirky points out, “Most of the uses of Twitter were not imagined by the designers of the service – they were managed by the users of the service.”

This is neat: Ford named Brand of the Year for social media innovation

Link: Society for New Communications Research Announces 2009 Fellows` Choice Award Winners for Innovator, Visionary, Brand and Humanitarian of the Year | Reuters.

Neat write up below on Ford (I work for Ford at Razorfish).

Society for New Communications Research Announces 2009 Fellows` Choice Award Winners for Innovator, Visionary, Brand and Humanitarian of the Year

SAN JOSE, Calif.--(Business Wire)--The Society for New Communications Research (http://sncr.org), a global nonprofit research and education foundation and think tank focused on the latest developments in new media and communications and their impact on business, media, culture and society, today announced the Society`s Fellows` Choice Award winners for the Visionary of the Year, Innovator of the Year, Brand of the Year and Humanitarian of the Year as part of the SNCR Excellence in New Communications Awards program.

The 2009 SNCR Fellows Choice Award winners are:

* Visionary of the Year: David Plouffe, President Obama`s campaign adviser, for his successful use of social media communications tools and technologies in the 2008 U.S. presidential election campaign strategy

* Innovation of the Year: The Kindle, the popular software and hardware platform developed by Amazon.com subsidiary Lab126 for reading e-books and other digital media

* Brand of the Year: Ford for its innovative use of social media to improve the way the company communicates with its stakeholders

* Humanitarian of the Year: The Iranian Political Bloggers for their courageous use of blogging tools and Twitter to try share their experiences with the world and to try to effect political change in Iran

"The SNCR Fellows have chosen an incredibly impressive variety of individuals and organizations for this year`s award winners. These special award winners have the vision and success to provide a valuable example to others and we are honored to be able to acknowledge them through this awards program," commented Jen McClure, president, SNCR. 

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The Society for New Communications Research is a global nonprofit 501(c)(3) research and education foundation and think tank focused on the advanced study of the latest developments in new media and communications, and their effect ontraditional media and business models, communications, culture and society. SNCR is dedicated to creating a bridge between the academic and theoretical pursuit of these topics and the pragmatic implementation of new media and communications tools and methodologies. The Society`s Fellows include a leading group offuturists, scholars, business leaders, professional communicators, members of the media and technologists from around the globe - all collaborating together on research initiatives, educational offerings, and the establishment ofstandards and best practices. For more information, email us at [email protected] or call +1 408.266.9658.

SNCR

Media: Jen McClure, 650-387-8590 [email protected]