Chris Boese's Weblog

Steve Yelvington frames a tale of two audiences (and beatblogging and topics pages)

Link: A tale of two audiences (and beatblogging and topics pages) | yelvington.com.

Great post here, and an interesting frame for thinking about these issues. Not many mention the CNN.com topic pages (which came out with the redesign launched in 2007)... maybe folks aren't thinking about them because they are less well executed (I don't know if they are or are not, this is a newer genre that owes more to blog "carnivals" than anything else), or because they appeared BEFORE all this talk about topic pages caught fire...)

Anyway, it means approaching the informational side of journalism from OUTSIDE the frame of the inverted pyramid and more actually as technical writers. Isn't that interesting?! Summaries that give context. Unbound, decontextualized content that assumes the hypertextual link is the norm, rather than linear thinking and reading and linking. Fascinating!

What I think we may really, finally be seeing is the true modification of journalism and journalistic discourse for the Web medium, rather than doing the horseless carriage jive, the way early TV looked so much like an old time radio program, only with pictures.

Marshall McLuhan would be proud.

Arizona's 'Tucson Citizen' Reporters: Seeking answers to the paper's closure

Link: Our Opinion: Seeking answers? | Editorial.

You know it's bad when things get this grim. The losses of more than five dozen well-paying journalism jobs sort of pale in comparison to what a community loses in the form of its collective memory of itself and its history.

And as The Wire's David Simon has been pointing out to the Senate and to anyone else who will listen (Bill Moyers, Bill Maher), we are about to enter an inglorious boom-time for corruption, from the small town petty kind (how big the automatic kickback for the building permit or zoning change?) to the massive scale Enron- and Maddoff-style fleecing of civil society on a level folks right now probably can't begin to imagine.

Simon is also refreshing for pointing out (as I would also) that this gutting, this hollowing out of the journalistic endeavor began in the late 1980s and reached a kind of height in the flush, 30% corporate journalism profit days of the 1990s, when the corporate coffers were overflowing with carpet-bagger cash, and journalists still faced low salaries and almost constant rounds of layoffs. As they have since. You can set your watch by them.

Apparently the corporate media monopolies have deliberately set out to kill their journalistic audience/community-voice host.

 I've stopped posting on the topic as much because there is really little left to say, beyond rearranging deck chairs on the Titanic or "Thinking the Unthinkable" with Clay Shirky. Once you get there, you can rage, rage against the dying of the light all you want, but journalism as we know it is going going going into that good night.

Maybe I still have a little rage left in me, for the Kabuki Play of public relations material winkingly packaged as "journalism" that the hollowed out remnants of newspapers and other supposedly fourth estate enterprises will become, or perhaps have already become.

Chris Stomps Her Foot and Shakes Fist!

There. I feel better. For about 10 minutes.

Link: Our Opinion: Seeking answers? | Editorial.

Editorial

Our Opinion: Seeking answers?

Published: 05.16.2009

For those of you looking to this space for perspective on the Citizen's demise, for those looking for What It All Means - you are looking in the wrong place.

Excuse us, but we're a little too close to the situation right now.

Do you ask someone how it feels when a relative dies after a long bout with cancer? After all, we knew the end was coming for months.

But here's a revelation: When death comes, even if it's not supposed to be a shock . . . it's still a shock.

[...]

Those of us who have explored Tucson's, uh, challenging employment environment know we won't be making anywhere near the money we make now. Bottom line for Tucson: More than five dozen well-paying jobs lost.

But a newspaper isn't just any company. It's a repository of the city's collective memory and of our aspirations and hopes.

Healthy journalism equates with a vibrant city. A dead paper is analogous to the city's libraries closing - a chilling prospect.

• To all those bloggers and "citizen journalists" who, if you believe the Internet, are this close to reinventing the industry, here's your opportunity.

Now is your chance to cover never-ending board meetings, make Freedom of Information Act requests to dislodge facts from public officials, call sources - you have cultivated sources, right? - and otherwise do what we in our dying industry like to call "reporting."

To do it right, you'll have to work eight to 10 hours a day, five to six days a week.

If it sounds like a job, not a hobby, it is. But don't expect to get paid; apparently, that business model has been discredited.

We're rooting for you. Public officials need vigilant scrutiny if our dollars are to be wisely spent and public policies are to be sane and progressive. So good luck with that.

[...]

The "Great Wall" in journalism is not to blame for the decline of newspapers

Link: Journalism’s fatal disconnect with business - Lost Remote TV Blog.

I recently posted a longish comment on a post on the Lost Remote blog (I don't think it is strictly a TV blog anymore, as the masthead says "local media and the battle for the web"). Like many of us have, Lost Remote has engaged in a lot of soul-searching about what went wrong and what factors are to blame for this major shakeout in the Fourth Estate and the forced removal of what have to be thousands of veteran journalists from commercial participation in the profession (most blogs they are moving to are not yet commercially-viable).

At this point in my life, I've watched such shakeouts happen far too often, from my first days out of Journalism School in the mid-80s, although nothing as bad as what we see now.

I watched Radio majors graduating a few years after me immediately abandon their careers because of Reagan deregulation that allowed massive media chains to consolidate and automate radio properties on a scale that made that profession virtually disappear, just as print journalism is very likely equally hopeless for new journalism grads in the pipeline right now.

I watched 2-newspaper cities and towns become 1-newspaper monopolies, with the staff of one of those papers all let go (no matter what those bogus joint-operating-agreements stated). I was utterly demoralized then, yet that was nothing compared to what is happening now.

Much later, after teaching college for many years, I returned to journalism, this time in cable TV news, and again watched television newsrooms go through rounds of layoffs so regularly you'd think management was dosing on Ex-Lax.

These weren't Howard Beale-style layoffs made by cut-throat Faye Dunaways looking to corrupt the product (although there were those as well). Also rolling through TV and newspaper newsrooms were the deliberate purging of age and experience (where age became a liability in TV once you were over 30-- not on air, in the newsroom-- and over 40 in print) BECAUSE too much journalism experience meant you were more likely to protest at the full-on abandonment of journalistic standards and the embrace of presenting PR-created material as "news."

All small potatoes compared to what is happening now. Entire metropolitan areas may find themselves with NO newspaper of record very soon. This isn't just a convulsion in the field. It is a death rattle. I'm even following a Twitter feed called "Newspaper Death Watch."

So into this conversation comes analysis and blame, and the folks who are ready to pile on and claim traditional journalism was too hidebound and principled and worked itself into an anachronism (this argument is in alignment with the management philosophies that practiced illegal age discrimination in newsrooms, for its most crass purpose, because 20-somethings can be so green and easily intimidated as to abandon journalistic principles in ways that most veteran journalists are not).

So much of the blame centers around bizarre wrong-headedness in how to handle companion web ventures for newspapers, a primo opportunity that most newspapers missed out of sheer blindness to the media shift. Perhaps that is all that is happening now, paying the piper for believing the web was nothing more than a "horseless carriage," rather than a serious competitor for print, TV, and radio.

But with all the blame to go around, some go after the so-called "Great Wall" erected in the U.S. press between business/advertising and editorial content, a means to ensure that editorial stories were not being influenced by interested parties with axes to grind (a more than respectable purpose, and one I take a lot of comfort in, even though it may be, as Shakespeare put it, "more honor'd in the breach than in the observance."

There are many voices today arguing, "Tear down that wall!" They want to unleash journalism online and unite it with "pay-per-post" and sweetheart deals with advertisers, "creative" entrepreneurial solutions that will maximize SEO and online distribution systems with social media (the latter generally a good thing), while taking a pencil eraser to some seriously enshrined principles of journalistic ethics, even when only honored in the breach, because those things can serve to distinguish journalism from interested public relations and bald-faced marketing copy masquerading as editorial content.

I am not a fan of "objectivity" in journalism (pseudo-objectivity), a fiction which really only holds court in the U.S. press, and is dealt with far more sanely in international journalism. Removing point of view from reporting created a fiction, a lie, a form of posturing that hurts basic U.S. journalism to this day. All observations have perspectives, and good journalists will OWN and CLAIM their perspectives (as bloggers do), rather than pretend their eyeballs do not reside within their own heads. U.S. journalists are  usually forced to adopt a floating disembodied deity perspective, WHICH IS A LIE.

But I remain a supporter of keeping advertising and business interests separate from editorial interests, and working hard at keeping editorial copy, no matter what form of delivery it takes, from morphing into primarily marketing copy, essentially pissing away journalistic credibility in the process. Newsrooms and editorial filters don't create that credibility (and they've already lost a lot of it). It is earned every day with readers/listeners/watchers/co-creators.

So I say, "Don't Tear Down That Wall!" And here is my response posted to the Lost Remote blog post (sorry about the length, but I care too much about this topic to not carry on about it). I'll also quote some bits from Cory Bergman's original article to set some of the context.

Link: Journalism’s fatal disconnect with business - Lost Remote TV Blog.

Journalism’s fatal disconnect with business

Cory Bergman February 26th, 2009

With the Seattle Post-Intelligencer likely in its final days, I’ve been attending a few of the many panel discussions and meetups in town about the future of journalism. Here in Seattle, the home of Microsoft and hundreds of other technology companies, surely we can figure out a way to bring journalism back from the brink. Right?

But nearly every one of these discussions, attended mostly by journalists and academics, downgrades into a frustrating and largely meaningless exchange of ideas. The problem: journalists wash their hands of the business side of the equation. That’s the business guys’ problem, said one newspaper journalist. But it’s not. It’s everyone’s problem. And the “Great Wall” separating news and the business side has expedited newspapers’ decline.

Now, I’m not proposing using journalism to influence business decisions, directly or indirectly. I’m proposing leveraging a community through technology to help people make better decisions about their lives — including decisions to buy products and services — which dramatically increases revenue potential. Does Yelp violate journalism ethics by allowing a community to self-organize around business information? Of course not. Does it help serve the user? Absolutely. How about Zvents, a popular social events calendar? Same thing. Can the “business guy” build this all by himself, without the help of journalists, the people arguably closest to the user?

By splitting journalism and business into two buckets separated by a longstanding cultural divide, the two groups fail to collaborate on ideas that tap the strengths of both.

[...]

This level of collaboration and organization-wide commitment has been painfully missing in local media companies. Journalists want to do traditional news, which is repurposed online. Sales folks want to do traditional reach advertising, which is repurposed online. And technology folks, well, they’re usually understaffed and misinterpreted as the “IT folks.”

[...]

Some really great comments available at the original post as well, comments as valuable as the posting. Go read them.

Meanwhile,

Here's my response to Bergman and his commenters:

(I've tweaked my grammar a bit for clarity)

I personally find it extremely hard to believe there is a working journalist who doesn't know that the newspaper's costs are not covered by subscriptions and single copy sales.

This is a core principle of Journalism 101, and every possessor of a journalism degree (I can't vouch for the others) would have had to DITCH quite a lot of classes to have missed that key principle that is instilled in every budding young journalist from day 1.

And if not then, they hear it very quickly on the job, the first time they propose doing a story that has ANYTHING to do with a supermarket, which, as we all know, are TABOO simply because for most small newspapers, they are the biggest advertisers.

I patently disbelieve the problems facing this industry right now have anything to do with the so-called "Great Wall," which in and of itself has become so corrupted over the years by supermarkets and other big advertisers (back to school "special sections," anyone?) as fully as it has by the euphemism of "video press releases" and other similar "interested content suppliers" to newsrooms.

Holding the "Great Wall" to blame is nothing but a rationalizing scapegoat, a paper tiger, a straw man, and journalists are right to defend the little corner of that wall that is left.

Remove the wall, put the column inches up for sale (online or off) and you might as well forget about even calling it journalism, and let it all blur into the amorphous PR that is the REAL corporate agenda behind all this transitional cost-cutting. Hell, let's make them all look like the annual report dittoheads and fluff they will become (worse than it is already).

Whatever you do, don't blame corporate management for carrying too much debt, for sucking up too many papers into their massive behemoths, or for making these overly thick monsters into a giant red herring for the nuggets of real journalism that one has to look to find between all the fodder inserted for the advertiser and not the reader. It sure is awfully convenient for media conglomerate management to blame working journalists and throw us off the real trail.

Now, I will grant you this one primary point: journalists have become too disconnected from their communities, too isolated, too much in a bubble. That is their own fault, but it is also the fault of being part of a massive carpet-bagging corporate newspaper chain (as most of them are), parachuting into distant communities, with management brought in from outside and journalists encouraged to climb climb climb to ever distant metropolises.

Even with that weight, my friends over the years have mostly stayed rooted in communities, been part of them, stayed at single papers far longer than I could have. And do you know what they have faced? Constant corporate cutbacks on local coverage and reporters, CONSTANT, 20 years worth of constant. They fight to get inches for local stories around the AP copy used like so much filler, like so many Ann Landers columns or syndicated comics pages.

Section fronts, in some small towns, are all you get for local from the corporate chains. And barely the staff to fill section fronts. Inside those section fronts, it is worse than fishwrap. These papers in many cases were 100-year institutions and participants in community life, BEFORE the carpet-baggers moved in in order to build a pipeline to syphon local ad revenue out of communities and back into the coffers, or the corporate debt service so they could buy and gut more small town papers.

Journalists not knowing that subscriptions and single copy sales don't pay the bills? Get real. They are reminded of that fact every day that they go out into their communities and attempt to cover stories.

The bigger problem is that by letting advertising drive the bus (and I do support the ad model over a paid subscription model online) is that the advertisers became the REAL audience for the paper. Journalists who stubbornly refused to believe this are a dying breed, especially if they still wrote for communities and readers instead of winning awards and striving for their next step up the corporate chain ladder.

But the bulk of that 66% ad-supported content was as throwaway for readers as you could imagine. The ONLY reason many of those stories even existed was for the advertisers to read and file.

That's the disconnect that the online model will solve, with massive structural changes in the field. Just like women's magazines that place how-to put on make-up stories across from a make-up ad, newspapers allowed their relationships with advertisers to corrupt the papers to the point that their product became too irrelevant for real readers.

Journalism has to court readers again, to be sure, and teach advertisers that readers have more power than the advertisers' push model arrogantly denies them.

Some sure do like thinking turning journalists into entrepreneurs will save the world, and I seriously doubt that. Journalists getting even more cozy in bed with the people (advertisers) that drove their audience away will not bring the audience back.

Should J-Schools plunge into the land of critical thinking Gen Ed Requirements?

Dan Gillmor poses the question, but having come from the land of departments with HEAVY "service" loads to institutions (English, Composition, Rhetoric), I'd sure add a MASSIVE caveat to this idea.

I mean, it is a great idea in principle. I support it fully, especially as Dan enunciates it below. However, in U.S. post-secondary institutions, what such an endeavor would probably bring with it (besides a TON of adjunct teaching jobs for newly-laid off veteran journalists, as keepers of the anachronistic journalistic tea service, as it were) is the purely EVIL specter of a TON of adjunct teaching positions, flooding the permanent academic ghetto underclass with even more second-class humanities teachers with no hope of ever entering the tenured ranks.

It would have to be done smartly and with foresight, with protections for faculty who could easily within a few budget years, morph into an army of opportunistic-administration classroom fodder, just as so many composition teachers are now. Something should be learned by the humanities evil experiments with its permanent adjunct underclass in the first-year composition general education requirements, requirements that at many institutions into first-year experience courses, beyond writing to learn, to embrace more critical thinking and reading goals.

What I'd want to know, Dan, is how these proposals are different from the existing programs, the existing service requirements, because these very ideas, including media literacy and cultural literacy readings, have long been part of first-year composition programs, and first-year experience programs, as well as honors seminars and the like.

And those programs are already being taught by faculty members in other disciplines, faculty enriched with a deeper disciplinary reading background in cultural studies and critical theory than most journalism faculty currently have. There is already a rich set of media criticism and popular culture course readers that attempt to do just what Dan proposes, and these courses are already being taught, albeit not by people with any background as working journalists.

How do we know this idea isn't the same thing in different clothes?

I'm guessing what Dan wants to see, in this particular moment for citizen and participatory social media, are better results from the critical media courses that are taught.

Here, let me lay out the gist of Dan's ideas. I'm putting BOLD on my favorite bits below.

Link: Journalism Education’s Future: Broader, Deeper in Community – Center for Citizen Media.

Journalism Education’s Future: Broader, Deeper in Community

Feb 7th, 2009

by Dan Gillmor.

Accepting an award from Arizona State University’s Walter Cronkite School for Journalism & Mass Communication several months ago, former PBS NewsHour host Robert McNeil called journalism education probably “the best general education that an American citizen can get” today.

[...]

It’s open to question largely because the employment pipeline of the past, a progression leading from school to jobs in media and related industries, is (at best) in jeopardy. Yet journalism education could and should have a long and even prosperous life ahead — if its practitioners make some fundamental shifts.

Some of the shifts are already under way, especially in how journalism educators do their jobs. The Cronkite School, where I’m teaching, is one of many journalism programs aiming to be part of the 21st Century. The school understands at its core that digital technology has transformed the practice, though we hope not the principles, of the craft. This is welcome, if overdue; if newspapers have adapted fitfully to the collision of technology and media, journalism schools as a group may have been even slower.

But that recognition, while valuable, isn’t nearly enough. Journalism educators should be in the vanguard of an absolutely essential shift for society at large: helping our students, and people in our larger communities, to navigate and manage the myriad information streams of a media-saturated world.

We need to help them understand why they need to become activists as consumers — by taking more responsibility for the quality of what they consume, in large part by becoming more critical thinkers. And they need to understand their emerging role as creators of media.

In both cases, as consumers and creators, we start with principles.

For media consumers:

• Be Skeptical
• Exercise Judgement
• Open Your Mind
• Keep Asking Questions
• Learn Media Techniques

For media creators (after incorporating the above):

• Be Thorough
• Get it Right
• Insist on Fairness
• Think Independently
• Be Transparent, Demand Transparency

(See this recent paper, part of the Media Re:public project at Harvard’s Berkman Center for Internet & Society, where I’m a Fellow, for a fairly lengthy description of the principles and an explanation of why I believe they’re important.)

[...]

This applies not just to students studying the practice of journalism. The same issues are roiling public relations and advertising, the teaching of which is often housed in schools of journalism and communications. Not surprisingly, because modern commerce has been so much about selling things, those industries have been considerably more innovative, in the professional ranks, than journalism in recent years. Key leaders in advertising and PR are surely making their needs clear to educators, and one suspects getting results.

As noted above, journalism schools are starting to embrace digital technologies in their work with students who plan to enter traditional media. Too few are helping students understand that they may well have to invent their own jobs, however, much less helping them do so.

[...]

But I keep coming back to the issue(s) that should trouble anyone who cares about the future of self-governed societies. We’re not turning out the critical thinkers we need in a time when that skill has never been so important, particularly when the avalanche of data — some of it bogus and much of it irrelevant — has never been so difficult to handle.

One experiment, at State University of New York’s Stony Book campus, is notable. Howard Schneider is leading another foundation-funded program (so many of these are, raising an interesting question that I won’t go into here) that aims to make better news consumers and critical thinkers of all students, not just those enrolled in journalism courses. This goes only part of the way to what I’d like to see in journalism education, but it’s a very useful start.

Where would I take it, if I ran a journalism school? I’d start, again, with the principles listed above, and rework the how-to part of the curriculum to be more digital (that is, media-agnostic) and entrepreneurially focused.

[...]

Then, tackling the media activism challenge, my colleagues and I would:

• •  Persuade the president of the university that every student on the campus should learn them before graduating, preferably during freshman year.
• •  Create a program for people in the broader community, starting with teachers. We should be seeing every student take a basic media activist course at every level of education — not just college, but also grade, middle, and high school.
• •  Offer that program to concerned parents who feel overwhelmed by the media deluge themselves. Children especially need to learn to be independent thinkers and not take for granted that what they see, hear, or read is necessarily true or real.
• •  Provide for-fee training to communicators who work in major local institutions, such as PR and marketing folks from private companies, governmental organizations and others. If they could be persuaded that the principles matter, they might offer the public less BS and more reality, and they’d be better off for the exercise.
• •  Try to enlist another vital player in this effort: local media. The traditional journalism organizations should be making this a core part of their missions, but haven’t yet realized why, namely that their own trust in the community would almost certainly rise if they helped people understand these principles — not to mention the enormous value of truly engaging the audience in the journalism itself. New media entrants would benefit, too, if they embraced the principles of media activism to produce higher quality work and deepen their own conversations with their communities of geography and interest.

All this suggests a considerably broader mission for journalism schools and programs than the one they’ve had in the past. We’re not the only ones who can do this, but we may be among the best equipped. If we don’t, someone else will.

A great research tool for journalists?

Link: if:book: social networking in reverse.

Forget Big Brother. This is Little Sis, billed as an involuntary Facebook of powerful Americans," but my first thought was, "What a terrific tool for journalists researching stories and profiles of big shots!

Check it out!

Link: LittleSis: Profiling the Powers That Be.

From the if:book site:

a project of the Public Accountability Initiative funded by the Sunlight Foundation. It's something like a networked telephone book of the rich and powerful: LittleSis aggregates publicly available information about America's officials, both public and private. If you go to, for example, John McCain's page, you can see information about the positions he's served in, political fundraising committees that have raised money for him, and individuals who have given him money. Clicking on the names of any of those organizations will go to the LittleSis page about them, so one can see, for example, with whom McCain sits on the Readiness and Management Support Subcommittee. All of this information has been automatically gathered, but links to sources are given on all pages - the McCain information, for example, comes from GovTrack.us, watchdog.net, Project Vote Smart, the Congressional Biographical Directory, and FEC Disclosure Reports. Nor is it limited to politicians: one can learn that Steve Jobs was a Friend of Rahm Emanuel in 2004.

PR Response Flow Chart: How the Air Force Responds to Blogs

Great cheat sheet to remind one of the most effective ways of managing blog/social media mentions of your brand, product, or service.

If this were my job, I'd print it out and laminate, keep at my desk. It's the sort of quick check that reminds you not to respond emotionally or feed the trolls. It also reminds you to be proactive rather than strictly reactive. I like that.

Link: Diagram: How the Air Force Response to Blogs.

Thanks for the find to Jeremiah Owyang. He credits:

Joey DeVilla for posting this, who learned of this from David Meerman Scott who was in contact with Capt. Faggard who’s involved with the Airforce’s social media team:  Twitter, and a blogspot blog.

Steve Smith: Still A Newspaperman A holiday wish…and reminder

I am still struggling with the current decimation and carnage in the field of journalism, and it will never sit well with me. I've mourned the decline of this field since I was first released from J-School with my undergrad degree, right into the world of Reagan media ownership deregulation, the beginning of the end.

Historic 100-year-old papers started closing back then, in the late 1980s, bought up by chains, multiple-paper cities turned into media monopolies overnight. The Clear Channeling of the rural U.S., where I'd come from, was beginning, and it has taken all this time to penetrate to the biggest metropolitan news-gathering organizations in the country.

For a time, some things ran counter to the trend, idiosyncratic things. USAToday was founded, as if to thumb its nose at the decline, yet its modular design spread virally, literally vaporizing page real estate set aside for the work I did best: full page and double-truck photo essays and stories. I fled to grad school, fully aware I was being put out of business.

And Ted Turner, whom I got to meet in 1986, dared to open international bureaus, to populate the landscape with MORE news-gatherers while chain consolidation was reducing them. Fate favored Turner in the form of the Gulf War of 1991, vindicating his international coverage. Before then, people laughed at his staff-heavy spending as an indulgent whim of a boy-man who liked to race sailboats.

But Ted didn't work hard enough to fend off Time Warner, the chains bought up everything, profits rolled in at 20-30% for shareholders in those newly-public corporations, and the shareholders came to regard those kind of margins as a guarantee.

Much is made of the current debate about the newspaper numbers trending to zero. Much more of the debate between Jeff Jarvis at BuzzMachine and traditional journalists (on Christmas Eve, Jarvis proclaims: "No Hope").

[Pissing Match Links: Ron Rosenbaum Slate Salvo, Jeff Jarvis Snark Return]

I'm not surprised at the debate, just at its intensity. Clay Shirky reminds us that he predicted this vaporizing industry in the late 1990s. I was on the World Wide Web Artists Coalition listserv with Clay back at that time, and remember well when he was first making those arguments.

I did not dispute him then because of what I saw happening to photojournalism at that time: the value of my work, of most photographers' work, was trending to absolute zero, which also happens to be the value of poetry, another field in which I have a degree. Royalty-free CDs had already forced me to realize my copyright-based stock photos had just become worthless, because it cost me more to make the images than the market would pay, ever.

To paraphrase a familiar quotation: They came for the Image People, and the Word People said nothing. They were happy to let us fade away. More space in print for words (the more important bits, was their unspoken righteous assumption).

The Word People didn't want to see their own end coming. They didn't want to think that same trend would ever apply to them. But I was certain at the time that it would.

And then, in the early 2000s, the blog and citizen journalism movement arose, and I enthusiastically championed it, participated in it, and would again in a heartbeat. It was overdue. It was necessary. The gatekeepers HAD become drunk on their own power, not sloppy drunk, just too used to holding the keys to the kingdom. Ironically, I was by then working at CNN, covering another war in the Persian Gulf (from Atlanta), and building blogs for unembedded journalists on the ground in Kurdistan.

Now, the unthinkable is happening right before my eyes, the thing I have been preparing for for the last 25 years, and my heart just aches. I DO NOT WANT THIS FUTURE.

It was some of my J-School students at University of Montana who turned me on to The Spokesman-Review as a paper with an online site I really admired, ESPECIALLY because of the way it integrated photojournalism the way I remembered it, before images morphed off into newsprint postage stamps, like it used to be.  I often linked to original reporting from there, once I started following the paper. It reminded me of the old Detroit Free-Press, had that same feeling in the online edition.

So I knew the name Steve Smith before encountering this story, just as I knew Clay Shirky online when he was making his prophecies. But it is Steve Smith who reminds me below why I am so heartsick, and why I will continue to fight against this watchdog-less future.

Smith's sad post below reminds me of why this will always be my life's work, no matter what I end up doing for a living. Go read the unexcerpted original, especially if this is or was your field too. 

Link: Still A Newspaperman | A holiday wish…and reminder.

A holiday wish…and reminder

Good morning,

For all of the years I worked as a senior editor, I tried to end each calendar year with a memo to my staff thanking them for their hard work, reminding them of the good journalism we had accomplished and wishing them well for the coming year.

I have been struggling in recent days trying to craft a note from my voluntary exile, something appropriate for my former staff and, maybe, appropriate for others who follow this blog.

And I’m finding the words are not coming easily. Maybe it’s the bleak, snowy landscape in Spokane that has left me feeling so inadequate to the task. Or the knowledge that this holiday season has found so many of my former colleagues unemployed and struggling, sitting on the sidelines while our industry stuggles for survival.

[...]

But I am not, by nature, melancholy and certainly not so when I think about the profession to which i have devoted my life. I remain an optimist, if not about the future of newspapers, certainly about the future of journalism.

In struggling to find words for this post, I went back to a speech I gave some years ago to a convention of college journalists. I excerpted a portion of that speech for my farewell note to the staff of The Statesman Journal in 2002. As I re-read that excerpt this morning, I found it still conveys my core beliefs. It expresses my optimism as well as anything I could write today. And so I am going to plagiarize myself for this year’s holiday note.

This is what I wrote in 2002. I re-dedicate it to the staff of The Spokesman-Review, which is doing such good work during the current weather crisis, to my professional friends and colleagues and to the countless students with whom I have worked in the last year.

[...]

Several years ago, Jay Rosen, a professor of journalism at New York University penned a book titled “What are journalists for?”

What a terrific question that is.

Here’s my take:

Journalists exist to serve – not ourselves, not our bosses, not our friends, boosters, advertisers or benefactors.

We exist to serve citizens in the exercise of their citizenship.

Let me say that again…we exist to serve citizens in the exercise of their citizenship.

And in serving citizens we adhere to certain core values:

Values of community
The marketplace of ideas
The First Amendment
Honesty and truth-telling journalism
Voice to the voiceless
Defense of the defenseless
And in all of this, we are fearless.

That is our calling.

And it is a calling – I believe that with all my heart - a call to service.

If you pursue this calling, this is what you can expect:

Long hours

Low pay

Disappointed parents and frustrated lovers

Generally primitive working conditions in buildings you hate in cities where you’d never want to live.

Your friends will be people just like you, except there won’t be too many of them.

Public officials will distrust and despise you. But, not to worry, many of your loyal readers or viewers will distrust and despise you, too.

A good day will be one in which no one calls to scream in your ear – except that’s a bad day, too, because you obviously haven’t written anything important enough to arouse anyone.

Your spouse will wonder why you don’t know the meaning of a 40-hour, five-day workweek.

And your kids, should you be in a meaningful relationship long enough to have any, will describe you as a “writer” during their show and tell in the hopes classmates will think you do something respectable, like writing pornographic romance novels.

Statistics say you will experience divorce, alcoholism and heart disease at rates higher than the norm. You’ll probably smoke – or wish you could.

You won’t retire to a beach house in Florida. Hell, you probably won’t live to retirement.

But even knowing this in advance, some of you in this room, most of you I hope, are going to pursue the call to service. Already, you can’t imagine doing anything else.

And I am so grateful for that.

I am grateful for the people just like you who work in my newsroom. They are our best and brightest and I am proud every day to be their editor.

They have brains. They have heart. The have the fire in the belly and the courage of their convictions. They bring guts to the party. They work harder than sane people should work and then, on the day when something happens in our world that could change everything, when history hangs in the balance, they are there to write the story.

[...]

And by following in their footsteps, no matter the challenges, you are sustained, whether you work for The New York Times or the Statesman Journal or The Oregon Daily Emerald. You are part of a great tradition that stretches back 250 years. And while we are humbled daily in the practice of that tradition, we must also be proud and honored and steadfast as its stewards.

Ad Age says news-oriented websites have a future, but only if they colonize interactive media in the name of one-to-many MASS media content and push a dying ad model on a rejecting audience

Warning: Highly opinionated rant follows. Blah.

Link: Report: News-oriented Websites Have a Future - Advertising Age - MediaWorks.

This article from Advertising Age is purely E-VILE, so I say. It lives deep in horseless carriage-land, or as another version of "Give a mass media-paradigm-biased analyst a hammer and he suddenly decides everything needs pounding."

The advertising model is dying, and THAT MODEL itself is what's killing newspapers, but what does this analyst call for but MORE PUSH ADVERTISING TO MASS AUDIENCES OF BILLIONS?

Adage.com benevolently decides that there's still hope for the dying newspaper industry, but only if it forces the one-to-many broadcast model to more fully colonize the interactive, many-to-many online ecosystems that are rejecting the ad-supported content model in the first place through time-shifted, ad-skipped viewing, social media interfaces, and unbound content feeds.

But nooooo, what AdAge says newspapers need to do to become more profitable and viable online (and to pay actual quality reporters) is to go back to that Old Time Religion.

The challenge for all sites is garnering enough traffic and creating a discernable enough brand to make advertisers seek them out.

"Based on our research, the conversation [with advertisers] gets interesting at 200 million page views plus a month, but much more so around 800 million," Ms. Fine writes.

Those ambitious numbers, she continues, show how hard it is for local news sites to be really profitable, and underscore "why local papers will have trouble offsetting traditional media declines" with revenue from their websites.

The report also looks at whether the Times could ever succeed as a web-only product, and concludes that it could -- once NYT.com starts generating 1.3 billion page views a month.

Another sign of the short-sightedness of this approach:

Yahoo, AOL at billion mark
Ms. Fine said sites such as Yahoo News and AOL News already get in the neighborhood of a billion page views a month, and it's not out of the question that NYT.com could too.

"The fact that there are sites out there that are already achieving that suggests that this could work," she said in an interview.

Yahoo and AOL are diverse and INTERACTIVE portals, not finely honed and researched creators of quality content.

In other words, Yahoo and AOL may feature internally-generated content, but it sprawls across a virtual destination that is not fixed or funneled into a narrow set of editorial standards. To compare the NYTimes and its communication model to Yahoo and AOL (which easily pipe out the same AP and Reuters wire content as NYTimes does, but deliver nothing like the same content) is to reveal the lack of understanding of both the content model AND the communications model by people with an inherent MASS media, PUSH ADS, passive consumption bias.

It's like the very idea of Long Tail interactivity patterns never even entered into this analysis, which is based entirely on economies of scale in mass form only.

What's happening to journalism and journalists right now

You hear the news of the layoffs across the board, hitting the big papers, the big TV stations, the big chain media conglomerates (Gannett, Time Warner, Tribune Co).

But it doesn't really sink in until you understand an ENTIRE GENERATION of experienced journalistic talent is being lost. Yes, that was also lost in the late 1980s (I remember 800 people laid off in a fell swoop when the two Little Rock, AR newspapers merged, because that town wasn't big enough for the two of them, according to Gannett. That was repeated in Tulsa, repeated in Anchorage, AK, repeated everywhere). 

But the current purge is making the Reagan media deregulation, which ushered in the era of media monoculture monopoly, the anti-thesis of the "penny press" which, like the blogosphere, let a thousand journalistic flowers bloom, look like child's play.

Instead, the consolidation of the Reagan years left the media ecosystem INTENSELY vulnerable to a single attack of a bark beetle that seems to be wiping out dead tree media, among other things. And that was all in the name of protecting 20-30% shareholder profit margins in the 80s (not exactly an easy PR move to make, to tell all those people you were depriving of their livelihood that it was all in the name of profit margins that retailers and manufacturers haven't seen in decades).

The excuse now is that the gaping pie hole of the Internet isn't sucking up enough of the costs of print media, so to old media monopoly barons that means CONTENT CREATORS have to go. Because no one on the Internet craves news content and analysis, or topical or beat coverage at all, nuh-uh.

You don't think this is screwing up our world? Read the story below, and cry, not for this resilient laid-off reporter. Cry for yourselves, because we will all be deprived of ready access to his and other talented writers' work.

Except for that profitless, frictionless, RSS distribution system that is the Blogosphere.

All Hail the Long Tail!

Link: Gannett reporter made "independent" by noon: Former Gannett environmental reporter becomes "independent" by noon.

Former Gannett environmental reporter becomes "independent" by noon

By Bruce Richie

I started out this morning as a reporter for the Tallahassee Democrat. I ended the work day as an "independent journalist."

At 8:45 I headed over to Marpan Recycling to work on a story about the state's goal of achieving 75 percent recycling by 2020. That was the goal spelled out earlier this year in a comprehensive state energy bill. And the goal is about three times as much as the state is recycling now.

At Marpan, they're recycling about 2/3 of the construction waste that comes in. Concrete, metal, cardboard and wood are the main products that are sold to recyclers along with mulch.

Marpan's Kim Williams said the state could boost recycling if people purchased more products from recycled materials to boost markets. Starting in January, all construction waste now going to Leon County's landfill will go through Marpan first for recycling.

Upon heading into the office shortly after 10, I was called into the office of Executive Editor Bob Gabordi. I knew what was coming, especially when I saw managing editor Africa Price there.

I was being laid off, Bob explained, and he asked if I had any questions. I could have responded more politely but frankly I was annoyed. My job had already been changed three times this year, and now I was being put out of work. But we shook hands, they offered to help me and I offered to help them in the future. There was a modest severance package.

   Then I went home. I checked my e-mails. I returned a few phone calls. And I didn't know what to do next.

   So I ate my lunch and went to work.

   I went to the same state hearing that I had been planning on going to. But now I wasn't a Tallahassee Democrat reporter.

[...]

About 100 people attended, many of them from county recycling programs. Speakers chimed in with ideas about how the state could better educate residents to recycle or how it needs to create new markets for recyclable materials.

It seemed like news to me, but I was the only reporter there to cover it. And I wasn't even a newspaper reporter any more. Perhaps the other media were at the Environmental Regulation Commission meeting across town, where an important vote was scheduled on whether to adopt California's auto emissions. Or maybe they were not there either.

Earlier this year I would have covered the ERC instead. But my environmental reporting job got axed on Aug. 1 and I was reassigned to cover Leon County. Since recycling is inherently local, I figured I could at least cover the interesting concept of recycling 75 percent of our waste.

In this age of change, I feel certain there is a place for me to report on the important issues in Florida's Capital. Maybe I'll become a blogger, combined with some freelancing, combined with being on welfare. The reality hasn't really set in yet.

[...]

Jury backs Blackboard Inc. patent claim against Desire2Learn

This is killing me just so badly, I had to post on it. Those who know me well know the reason why the entire saga sticks my my craw, beyond the reasons cited in the article below. I'm hoping for a drawn-out appeal process, perhaps all the way to Supreme Court, with a lot of mainstream media attention.

Here's a bit from the Chronicle of Higher Ed (I can't believe the content is outside their oppressive firewall... that's an odd change)

Link: Blackboard Inc. Is Awarded Payment From Competitor in Patent Case - Chronicle.com.

Monday, February 25, 2008

Blackboard Inc. Is Awarded Payment From Competitor in Patent Case

By KATHERINE MANGAN

Austin, Tex.

A federal jury in Texas awarded Blackboard Inc. $3.1-million on Friday, saying that a smaller Canadian competitor, Desire2Learn Inc., had infringed its patent for a system of delivering course materials online. The jury also found that Desire2Learn had not shown clear and convincing evidence that Blackboard's patent was invalid.

Blackboard's general counsel, Matthew Small, said the verdict validated the company's assertion, which has been challenged by many higher-education technology experts, that its system was unique when the U.S. Patent and Trademark Office granted Blackboard the patent in 2006. The office agreed last year to take another look at the patent after Desire2Learn and others challenged its validity. That review is still pending.

"They won this round, but the battle is not over by any stretch of the imagination," John Baker, president and chief executive of Desire2Learn, said in an interview Friday. "We'll continue to fight and hopefully remove from the educational community this very dark cloud."

The company is considering several options, including appealing the verdict, continuing to challenge the patent at the federal level, and modifying its software so it does not infringe Blackboard's patent.

Mr. Baker said he was "shocked" when the jury announced its decision after deliberating for nine hours over two days in the U.S. District Court in Lufkin. The trial lasted two weeks.

[...]

Blackboard, which is based in Washington, sued the smaller, Canadian-based company in 2006, saying Desire2Learn had infringed its patent and taken away customers that should have been Blackboard's (The Chronicle, Aug. 2, 2006). The Canadian company has been one of Blackboard's primary competitors since Blackboard took over another rival, WebCT, in 2006.

'Prior Art' Dispute

Desire2Learn, which has its headquarters in Kitchener, Ontario, argued that Blackboard's patent was invalid and should never have been granted in the first place. Lawyers for the company said that Blackboard officials were aware of similar technology, or what's known as "prior art," that existed before it filed its patent application, and that the company had failed to divulge that information to the patent office.

The judge in the case, Ron Clark, rejected that argument.

Mr. Small said Blackboard never claimed to have invented the course-management system. What the company did invent, he said, is "a course-management system where a single user with a single log-on could have multiple roles across multiple classes." For instance, a person who was a student in one course and a teaching assistant in another could log on once and access all of his course materials.

"It really was transformative for the industry," Mr. Small said. "We knew we were the first doing it at the time, and that's why we applied for the patent. People look at the technology now and say that's obvious, but at the time, we were the first, and we're very proud of it."

[...]

"This is a signal event in educational technology," said Alfred H. Essa, associate vice chancellor and deputy chief information officer for Minnesota State Colleges and Universities. "It means that the big boys are playing for keeps and will use their patent portfolio at any cost to crush and deter new entrants. As a community, it will take us a long time to recover from this mess."

[...]

Eben Moglen is founding director and chairman of the Software Freedom Law Center, an advocacy group for open-source software that has challenged Blackboard's patent. Mr. Moglen, who is also a professor of law at Columbia University, said there is plenty of evidence, presented both in the trial, and to the federal patent office, of similar technology that existed before Blackboard's patent was issued. He added that his group plans to continue fighting to invalidate Blackboard's patent.

"We see this attempt to strangle or force licensing of Desire2Learn on the basis of an invalid patent as clear evidence that Blackboard cannot be trusted," Mr. Moglen said.

[...]

But Mr. Small, the Blackboard lawyer, said the "highly educated jury" included two people with master's degrees in information systems, two others who were academic-computing administrators, and the city's postmaster."

Their decision left many in the industry wondering just how much power Blackboard now wields.

Peter A. Schilling, director of information technology at Amherst College, said colleges may decide it's too risky to use any course-management system other than Blackboard's. The patent, he said, is so broadly written that professors may be afraid to even use wikis or blogs.

Blackboard's president, Michael L. Chasen, testified during the trial that his company will not sue colleges that use open-source software to create their own online learning systems. Mr. Small repeated that promise during the trial and pointed out that his company signed a legally binding pledge promising that it would not take action against colleges that use free, open-source software.

[...]

It's that bold paragraph above (emphasis mine) that chaps my hide so completely. As I was reading all the court materials and blog postings about this, I found myself thinking the exact same thing as Peter Schilling above.

It is just chilling. I really don't trust what Blackboard says in the paragraph after that, simply because of the way this patent was set up, and now, so oppressively enforced.

Backstory: at one time I was working on an interface design (very different in its foundational model from Blackboard's, partly because I was so dissatisfied with the Blackboard products), an interface for which I also entertained the notion of submitting for a patent.

I still have those materials and that model, which is why I was looking at the Blackboard patent claims so closely, and while I still need to read more of the fine print, I have to say, if what they have is their criteria for a patent, there are quite a lot of us who worked with educational and groupware software interfaces who could have patented our work 15 years ago or more. What a scam!

I'm not quite sure why the prior art claim was dismissed so easily. I expect that to come back up again. I hope there will be more to come, and that this ridiculous decision will not be left to stand.